Privacy Policy

Welcome to My Insurance Tribe (the “Brand”) of Axios Learning and Consultancy Services LLP (hereinafter referred to as “we”, “us”, “our” or the “Company”). We respect your privacy and are committed to protecting your personal data in accordance with applicable Indian laws. By using our website, mobile apps, courses, workshops, webinars, membership services, or otherwise interacting with us (collectively, the “Services”), you consent to the collection, use, storage and disclosure of your personal data as described in this Privacy Policy.
1. Who we are
Axios Learning and Consultancy Services LLP (hereafter “the Company”) is registered under the laws of India with its registered office at [Insert Address]. The brand name My Insurance Tribe is used for our training, consultancy, membership, webinars, online/offline courses, blogs and podcasts in the insurance domain.
2. Scope & Legal Basis
This Privacy Policy applies to:
  • Individuals interacting with our Services (students, professionals, corporates, blog/podcast visitors, members) (“you”, “your”, “User”).
  • All personal data collected or processed by us in digital form or later digitised.
  • Processing of such personal data within India or in connection with offering our Services to individuals in India.
  • This is in line with the Digital Personal Data Protection Act, 2023 (“DPDP Act”) which provides for processing digital personal data of individuals in India.
  • Where applicable, the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“IT Rules”) continue to apply until fully superseded.
  • We process your personal data:based on your consent, which is free, specific, informed, unambiguous and given by a clear affirmative action.
  • For lawful purposes, necessary to provide our Services, improve them, fulfil contractual obligations, legal compliance and legitimate interests as permitted by law.
  • Where required by law, for compliance with regulatory or statutory obligations.
3. What personal data we collect
3.1 Personal information
We may collect personal information such as:
  • Your name, age, gender, date of birth (if required);
  • Contact information (email address, postal address, telephone number, mobile number);
  • Educational background, employment details, professional credentials, insurance-industry information;
  • Payment or billing information (such as bank account, credit/debit card details) when you register/purchase our Services:
  • Login credentials, user ID, password;
  • Usage data, interactions with our website/apps, cookies, IP address, device identifiers;
  • Any other information you choose to provide (for example: feedback, survey responses, case-study submission, testimonials).
    • 3.2 Sensitive personal data (if applicable)

    Under the IT Rules, “Sensitive Personal Data or Information” (“SPDI”) includes specific categories such as financial information, health conditions, biometric data, sexual orientation etc. 

    We will only collect such sensitive personal data if necessary, for a clearly defined purpose, with your explicit consent, and subject to enhanced safeguards.

    3.3 How we collect
    • Directly from you when you register for a course, membership, webinar, event, newsletter or contact us.
    • Indirectly when you use our website/apps, via cookies and tracking technologies.
    • From third-parties (with your consent) such as professional or academic verification services.
    • From publicly available sources, only to the extent permitted by law.
Why we collect and use personal data
The usage purposes include (but are not limited to):
  • Providing and administering our Services (courses, webinars, memberships, consultancy).
  • Processing applications, enrolments, payments, refunds and accounting.
  • Verifying your identity and credentials (for certification, membership or event participation).
  • Improving, optimising and personalising our Services; analysing usage patterns; developing new offerings.
  • Communicating with you – sending course materials, updates, newsletters, promotional offers (if you have consented). ensuring the security, integrity and smooth functioning of our digital platforms. complying with legal, regulatory, tax or audit obligations.
Cookies and tracking technologies
We use cookies and similar technologies to help us understand how you use our Services, improve performance, remember login preferences, and enable certain features. You may disable cookies via your browser settings, though doing so may affect usability of some features.
Disclosure and sharing of personal data
We may share your personal data with:
    Our group companies, partners, service providers, contractors (for example payment gateways, hosting providers, CRM platforms) as required to deliver Services.
  • Third-parties when you explicitly consent or participate in partner programmes.
  • Regulatory, governmental or law-enforcement authorities if required by law or to protect our rights, detect fraud or security incidents.
  • A prospective buyer, investor or acquirer of our business or assets (subject to confidentiality and continuing privacy safeguards).
We will ensure that any third-party recipient provides equivalent data protection safeguards; for cross-border transfers we will comply with applicable legal requirements such as those under the DPDP Act (for example restrictions on transfer outside India) and any rules prescribed thereunder.
Retention of personal data
We will retain your personal data only as long as required to fulfil the purposes for which it was collected (including allowing for legitimate winding down of business, audit or legal obligations) or as required by applicable law. Once the data is no longer required, it will be securely deleted or anonymised.
Security of data
We implement reasonable technical, organisational, physical and administrative safeguards to protect your personal data from unauthorised access, disclosure, alteration or destruction. These practices are in line with the IT Rules and DPDP Act obligations.
However, you acknowledge that no transmission over the Internet or electronic storage is completely secure; so we cannot guarantee absolute security.
Your rights
Under applicable law (including the DPDP Act), you have rights including:
  • The right to access your personal data that we hold about you;
  • The right to correct, complete, update or erase your personal data (subject to legal/contractual retention obligations); 
  • The right to withdraw your consent at any time, where processing is based on consent and processing can cease unless we have another lawful basis;
  • The right to object to certain processing;
  • The right to lodge a complaint with the relevant authority or our grievance officer.
Grievance Officer
In compliance with the IT Rules and DPDP Act, we have appointed a Grievance Officer to handle any queries or complaints about our data protection practices.
Name: Dr Amulya Mala D
Email: connect@myinsurancetribe.com
You may contact our Grievance Officer with your request, concern or complaint. We will endeavour to acknowledge receipt of your complaint within [e.g., 10 business days] and respond within [e.g., 30 days], or in accordance with applicable law.
Children & Minors
Our Services are primarily aimed at adults (aged 18 or above). If you are a minor (under 18) you should use our Services only with the involvement of a parent or legal guardian and consent from same where required. We do not knowingly collect personal data of children under 18 for marketing or behavioural tracking. We reserve the right to delete any such data if discovered.
Third-party links & external sites
Our website/apps may contain links or integrations to third-party websites, services or platforms. We do not control and are not responsible for the privacy practices of such third-parties. We recommend you review their privacy policies before providing your personal data.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in laws, business practices, technology or user feedback. We will post the updated version on our website and indicate the “Last updated” date. We encourage you to check periodically. If changes are significant, we may notify you (by email or in-service notification) and obtain fresh consent where required.
Contact Us
If you have any questions about this Privacy Policy or our data-protection practices, please contact us at:
Email: connect@myinsurancetribe.com
Phone: 7671039899